panoramic view of cottages and coast line

Terms & Conditions

Last Updated: Feb 1, 2026

Welcome to Surf Western Head Resort! These Terms and Conditions govern the use of our website, surfwesternhead.com, and outline the terms of service for bookings, gift card purchases, and other related services. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. General Information

Surf Western Head Resort (“we,” “us,” “our”) offers boutique accommodations and related services. Our website enables guests to book stays, purchase gift cards, and access information about our resort. Use of our website and services constitutes your agreement to comply with these Terms and Conditions.

2. Reservations and Bookings

  • Booking Policy: All bookings are subject to availability. A reservation is confirmed only after full payment has been processed and a confirmation email has been sent.
  • Payment: We accept major credit cards and other payment methods as indicated during checkout.
  • Cancellations and Refunds: Cancellations made [X days] before the check-in date will be eligible for a [partial/full] refund. Cancellations made within [X days] of the check-in date may be subject to fees. No-shows will be charged the full reservation amount. Please refer to our Cancellation Policy for more details.
  • Modifications: Any changes to your reservation must be requested via email or phone and may incur additional fees, depending on availability and the type of modification.

3. Gift Card Purchases

  • Purchase and Redemption: Gift cards are available for purchase on our website and can be redeemed for bookings and services at Surf Western Head Resort.
  • Expiration and Fees: Gift cards do not expire and do not incur service fees. Gift cards cannot be redeemed for cash.
  • Loss or Theft: We are not responsible for lost or stolen gift cards. Please treat your gift card as cash.

4. Use of Website

  • Accuracy of Information: We strive to ensure that all information on our website is accurate. However, we do not guarantee that descriptions, pricing, or other content are error-free.
  • User Accounts: When creating an account, you agree to provide accurate information and maintain the confidentiality of your login details. You are responsible for all activity under your account.

5. Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and disclose information. By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.

6. Intellectual Property

All content on our website, including text, images, logos, and trademarks, is owned or licensed by Surf Western Head Resort. Unauthorized use of our content is prohibited.

7. Limitation of Liability

Surf Western Head Resort is not liable for any damages arising from the use of our website or services, including but not limited to direct, indirect, or consequential damages. Our total liability shall not exceed the amount paid for the specific service in question.

8. Governing Law

These Terms and Conditions are governed by the laws of [Province/Country]. Any disputes shall be resolved in the courts of [Province/Country].

9. Amendments

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the revised Terms and Conditions.

Contact Us If you have questions about these Terms and Conditions, please contact us at jsvec@livegreener.ca 902-210-9894